Feel free to get in touch with our helpdesk teams if you have any questions about Sedex. Before calling, you may wish to look for the information you need in our FAQs.
For general enquiries, or for questions relating to the Sedex system, please contact the relevant Sedex Helpdesk. Support is available in Chinese, English, French, Italian, Spanish, Portuguese, Turkish and Russian.
- China +86 (0)21 8031 1666, email@example.com (In operation between 09:00 and 17:30 Beijing time)
- Europe +44 (0)20 7902 2320, firstname.lastname@example.org (In operation between 08:30 and 18:30 London time). We are currently experiencing technical issues with our Europe Helpdesk telephone lines. You can contact us via e-mail for any enquiries and we will respond to you as soon as possible. Sorry for any inconvenience.
- North America +1 888 487 6146, email@example.com (In operation between 05:30 and 13:30 New York time)
- Latin America: Contact our Sedex Global Representative in Latin America, +56 2 22318251 firstname.lastname@example.org (In operation between 09:00 and 18:00 Santiago de Chile time)
- Japan: Contact our Sedex Global Representative in Japan, Caux Round Table Japan, +81 (0) 3 5728 6365, email@example.com (In operation between 09:00 and 17:30 Tokyo time)
Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF
Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040
Directions to Sedex HQ
Directions from London Bridge station
- Take the ‘Borough High Street’ exit from the underground station
- Walk along Southwark Street
- Take the third right onto Southwark Bridge Road
- 24 Southwark Bridge Road is on the corner of Sumner Street and Southwark Bridge Road
- Please register at reception
Other useful numbers
|Accounts||+44 (0)20 7902 firstname.lastname@example.org|
|Training||+44 (0)207902 email@example.com|
|Events||+44 (0)20 7902 firstname.lastname@example.org|
|Member support / new Supplier (B) member enquires||+44 (0)207902 email@example.com|
|New Buyer (A & AB) members||+44 (0)20 7902 firstname.lastname@example.org|
Press and media
If you have a press enquiry please visit our Media page for more information.