Feel free to get in touch with our helpdesk teams if you have any questions about Sedex. Before calling, you may wish to look for the information you need in our FAQs.
For general enquiries, or for questions relating to the Sedex system, please contact the relevant Sedex Helpdesk. Support is available in Bengali, Chinese, English, French, Italian, Spanish, Polish, Portuguese, Turkish and Russian.
- Please be aware that we are experiencing a power outage at the moment that is affecting our UK office
- We are working hard to maintain our current levels of service, but you may experience delays in being connected with our European Helpdesk. In the interim you can always contact us via email at email@example.com
- All other Sedex services are operating normally. Sorry for any inconvenience this might cause.
- China +86 (0)21 8031 1666, firstname.lastname@example.org (In operation between 09:00 and 17:30 Beijing time)
- Europe +44 (0)20 7902 2320, email@example.com (In operation between 08:30 and 18:30 London time).
- North America +1 877 355 4866, firstname.lastname@example.org (In operation between 05:30 and 13:30 New York time)
- Latin America: Contact our Sedex Global Representative in Latin America, +56 2 25940272. email@example.com (In operation between 09:00 and 18:00 Santiago de Chile time)
- Japan: Contact our Sedex Global Representative in Japan, Caux Round Table Japan, +81 (0) 3 5728 6365, firstname.lastname@example.org (In operation between 09:00 and 17:30 Tokyo time)
Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF
Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040
Directions to Sedex HQ
Directions from London Bridge station
- Take the ‘Borough High Street’ exit from the underground station
- Walk along Southwark Street
- Take the third right onto Southwark Bridge Road
- 24 Southwark Bridge Road is on the corner of Sumner Street and Southwark Bridge Road
- Please register at reception
Other useful numbers
|Accounts||+44 (0)20 3893 email@example.com|
|Training||+44 (0)20 7902 firstname.lastname@example.org|
|Events||+44 (0)20 7902 email@example.com|
|Member support / new Supplier (B) member enquiries||+44 (0)20 7902 firstname.lastname@example.org|
|New Buyer (A & AB) members||+44 (0)20 3893 email@example.com|
Press and media
If you have a press enquiry please visit our Media page for more information.