Contact Us

If you would like to contact Sedex or have any questions about your Sedex membership account, or would like to become a member of Sedex, a helpdesk team member will be happy to answer your questions. You may also wish to look for the information you need in our FAQs section.

For general enquiries, or for questions relating to the Sedex products & services, please contact our global Sedex Helpdesk.  Our locations are listed below:

European Helpdesk

Supporting Members Located In:

Europe

Operating Time:

08:30 – 17:30 GMT

Phone Number:

+44 (0)20 7902 2320

helpdesk@sedexglobal.com

 

 

Chinese Helpdesk

Supporting Members Located In:

China and South East Asia

Operating Time:

09:00 – 17:30 Beijing Time

Phone Number:

+86 (0)21 8031 1666

helpdeskchina@sedexglobal.com

 

 

North American Helpdesk

Supporting Members Located In:

USA and Canada

Operating Time:

07:00 – 16:00 (Monday – Thursday) 7:00 – 15:00 (Friday) EST

Phone Number:

+1 877 355 4866

helpdesk@sedexglobal.com

 

 

Latin American Helpdesk

Supporting Members Located In:

Latin and Central America

 

Operating Time:

09:00 – 18:00 (Monday – Thursday)

09:00 – 17:00 (Friday) EST

Phone Number:

+56 2 25940272

helpdesklatam@sedexglobal.com

 

 

Brazilian Helpdesk

Supporting Members Located In:

Brazil

Operating Time:

09:00 – 17:00 Sao Paulo

Phone Number:

+55 1143800873

helpdesklatam@sedexglobal.com

 

 

 

Japanese Helpdesk

Supporting Members Located In:

Japan

Operating Time:

09:00 – 12:00 Toyko

Phone Number:

+81 (0)3 4520 9729

japan@sedexglobal.com 

Australian Helpdesk

Supporting Members Located In:

Australasia

Operating Time:

09:00 – 17:00 ACT

Phone Number:

+61 284172844

helpdesk@sedexglobal.com

 

 

Indian Helpdesk

Supporting Members Located In:

The Indian sub-continent

Operating Time:

09:00 – 18:00 IST

Phone Number:

+91 124 6033700

helpdesk@sedexglobal.com

 

 

Sedex Address

Sedex Europe (HQ)

5th Floor, 24 Southwark Bridge Road, London SE1 9HF

Sedex China

Room 701-703, Office Block of Shanghai International Equatorial Hotel, 65 West Yan An Road, Shanghai 200040

Sedex Australia

Level 26, 44 Market St, Sydney, New South Wales 2000

Sedex India

Sedex India Private Limited, 14th Floor, Tower 5B, DLF Epitome, DLF Cyber City Phase – III, Gurugram, Haryana 122002

Other Useful Numbers

Accounts +44 (0)20 3893 8319  finance@sedexglobal.com
Training +44 (0)20 7902 2320  training@sedexglobal.com
Events +44 (0)20 7902 2320  communications@sedexglobal.com
Member support / new Supplier (B) member enquiries +44 (0)20 7902 2320  helpdesk@sedexglobal.com
New Buyer (A & AB) members  +44 (0)20 3893 8318  new.business@sedexglobal.com

 

Press and Media

If you have a press enquiry please visit our Media page for more information.