Contact Us

If you would like to contact Sedex or have any questions about your Sedex membership account, or would like to become a member of Sedex, a helpdesk team member will be happy to answer your questions.

You may also wish to look for the information you need in our FAQs section.

For general enquiries, or for questions relating to the Sedex products & services, please contact the our global Sedex Helpdesk. Our locations are listed below:

European Helpdesk

Supporting Members Located In:

Europe

Operating Time:

08:30 – 18:30 GMT

Phone Number:

+44 (0)20 7902 2320

helpdesk@sedexglobal.com

 

Chinese Helpdesk

Supporting Members Located In:

China and South East Asia

Operating Time:

09:00 – 17:00 Beijing Time

Phone Number:

+86 (0)21 8031 1666

helpdeskchina@sedexglobal.com

North American Helpdesk

Supporting Members Located In:

USA and Canada

Operating Time:

07:00 – 16:00 (Monday – Thursday) 7:00 – 15:00 (Friday) EST

Phone Number:

+1 877 355 4866

helpdesk@sedexglobal.com

Latin American Helpdesk

Supporting Members Located In:

Latin and Central America

Operating Time:

09:00 – 17:00 EST

Phone Number:

+56 2 25940272

helpdesklatam@sedexglobal.com

Brazilian Helpdesk

Supporting Members Located In:

Brazil

Operating Time:

09:00 – 17:00 Sao Paulo

Phone Number:

+55 1143800873

helpdesklatam@sedexglobal.com

Japanese Helpdesk

Supporting Members Located In:

Japan

Operating Time:

09:00 – 12:00 Toyko

Phone Number:

+81 (0)3 4520 9729

japan@sedexglobal.com 

Australian Helpdesk

Supporting Members Located In:

Australasia

Operating Time:

09:00 – 17:00 ACT

Phone Number:

+61 284172844

helpdesk@sedexglobal.com

Sedex Address

Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF

Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040

Sedex Australia | Level 26 | 44 Market St | Sydney | NSW | 2000

Other Useful Numbers

Accounts +44 (0)20 3893 8319  finance@sedexglobal.com
Training +44 (0)20 7902 2320  training@sedexglobal.com
Events +44 (0)20 7902 2320  communications@sedexglobal.com
Member support / new Supplier (B) member enquiries +44 (0)20 7902 2320  helpdesk@sedexglobal.com
New Buyer (A & AB) members  +44 (0)20 3893 8318  new.business@sedexglobal.com

 

Press and Media

If you have a press enquiry please visit our Media page for more information.