Feel free to get in touch with our Helpdesk teams if you have any questions about Sedex.
You may also wish to look for the information you need in our FAQs section.
For general enquiries, or for questions relating to the Sedex products & services, please contact the our global Sedex Helpdesk Support is available in Chinese, English, French, Hindi, Italian, Spanish, Polish, Portuguese, Turkish and Russian. However, for China & Japan please contact us using the emails below:
- China +86 (0)21 8031 1666, firstname.lastname@example.org (In operation between 09:00 and 17:30 Beijing time)
- Japan: Contact our Sedex Global Representative in Japan, Caux Round Table Japan, +81 (0) 3 4520 9729, email@example.com (In operation between 09:00 and 12:00 Tokyo time)
- Europe +44 (0)20 7902 2320, (In operation between 08:30 and 18:30 London time).
- North America +1 877 355 4866 (In operation between 07:00 and 16:00 Monday – Thursday, and 7:00 – 15:00 Friday, New York time)
- Latin America: Contact our Sedex Global Representative in Latin America, +56 2 25940272, firstname.lastname@example.org (In operation between 09:00 and 18:00 Monday – Thursday, and 9.00am – 5:00pm Friday, Santiago de Chile time).
- Brazil: +55 1143800873, email@example.com (In operation between 09:00 and 18:00 Monday – Thursday, and 9.00am – 5:00pm Friday, São Paulo, Brazil time)
- Australia: +61 284172844 (In operation between 09:00 and 17:30 Sydney time).
Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Road | London | SE1 9HF
Sedex China | Room 701-703 | Office Block of Shanghai International Equatorial Hotel | 65 West Yan An Road | Shanghai | 200040
Sedex Australia | Level 26 | 44 Market St | Sydney | NSW | 2000
Directions to Sedex HQ
Directions from London Bridge Station
- Take the ‘Borough High Street’ exit from the underground station
- Walk along Southwark Street
- Take the third right onto Southwark Bridge Road
- 24 Southwark Bridge Road is on the corner of Sumner Street and Southwark Bridge Road
- Please register at reception
Other Useful Numbers
|Accounts||+44 (0)20 3893 firstname.lastname@example.org|
|Training||+44 (0)20 7902 email@example.com|
|Events||+44 (0)20 7902 firstname.lastname@example.org|
|Member support / new Supplier (B) member enquiries||+44 (0)20 7902 email@example.com|
|New Buyer (A & AB) members||+44 (0)20 3893 firstname.lastname@example.org|
Press and Media
If you have a press enquiry please visit our Media page for more information.