Contact us

Please do not hesitate to contact us if you require any further information about Sedex. Before calling, you may wish to look for the information you need in our Frequently Asked Questions.

 Sedex helpdesk

For general enquiries, or for questions relating to the Sedex system, please contact the Sedex Helpdesk (Support is available in English, French, Spanish, Portuguese, German, Turkish and Russian):

**Europe +44 (0)20 7902 2320, [email protected]  

China +86 (0)21 6103 1622, [email protected] 

*North America +1 888 487 6146, [email protected]  

*The UK Helpdesk and USA/Canada toll free number are in operation between 08:30 and 18:30 UK time (GMT / BST).

** Our office is closed (both for email and phone queries) for the Easter National Holidays from 18:30 Thursday April 17th and re-opens on Tuesday April 22nd at 08:30 am (London time). Please note that there will be a delay in our response time but please be assured that we are doing our utmost to answer your query as soon as possible.


Sedex Address:

Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Rd | London | SE1 9HF

Sedex North America | 26th Floor 405 Lexington Avenue | New York City | New York 10174

Sedex ChinaApollo Building | 1440 Yan An Road (Central) | Shanghai 200041

Directions to Sedex HQ:


View Larger Map

Directions from London Bridge station

  • Take the ‘Borough High Street’ exit from the underground station
  • Walk along Southwark Street
  • Take the third right onto Southwark Bridge Road
  • 24 Southwark Bridge Road is on the corner of Sumner Street and Southwark Bridge Road
  • Please register at reception and pick up a visitor pass

Other useful numbers

 Accounts +44 (0)20 7902 2303  [email protected]
 Member services +44 (0)20 7902 2337 [email protected]
 Training +44 (0)207902 2304 [email protected]
 Events +44 (0)20 7902 2333 [email protected]
 Member support / new member enquiries +44 (0)207902 2320 [email protected]

Press and media

If you have a press enquiry please visit our Press room for more information.