Contact us

Please do not hesitate to contact us if you require any further information about Sedex. Before calling, you may wish to look for the information you need in our Frequently Asked Questions.

Sedex helpdesk

For general enquiries, or for questions relating to the Sedex system, please contact the relevant Sedex Helpdesk. Support is available in Chinese, English, French, Spanish, Portuguese, German, Turkish and Russian.

China +86 (0)21 6103 1622, [email protected] (In operation between 09:00 and 17:30 Shanghai time) 

Note: the office will be closed on 6th April for Tomb Sweeping day 

Europe +44 (0)20 7902 2320, [email protected] (In operation between 08:30 and 18:30 London time)

Note: the office will be closed on 3rd April for Bank holiday and 6th April for Easter 

North America +1 888 487 6146, [email protected]  (In operation between 05:30 and 13:30 New York time)


A/AB Member queries

Japan +81 (0) 3 5728 6365, [email protected] (In operation between 09:00 and 17:30 Tokyo time)

Sedex Address

Sedex Europe (HQ) | 5th Floor | 24 Southwark Bridge Rd | London | SE1 9HF

Sedex North America | 26th Floor 405 Lexington Avenue | New York City | New York 10174

Sedex China | Apollo Building | 1440 Yan An Road (Central) | Shanghai 200041

Directions to Sedex HQ

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Directions from London Bridge station

  • Take the ‘Borough High Street’ exit from the underground station
  • Walk along Southwark Street
  • Take the third right onto Southwark Bridge Road
  • 24 Southwark Bridge Road is on the corner of Sumner Street and Southwark Bridge Road
  • Please register at reception and pick up a visitor pass

Other useful numbers

Accounts +44 (0)20 7902 2303 [email protected]
Member services +44 (0)20 7902 2337 [email protected]
Training +44 (0)207902 2304 [email protected]
Events +44 (0)20 7902 2333 [email protected]
Member support / new member enquiries +44 (0)207902 2320 [email protected]
New A & AB members n/a [email protected]

Press and media

If you have a press enquiry please visit our Press room for more information.